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Effective communication in the workplace
Effective communication in the workplace
Effective communication in the workplace
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Contents EXECUTIVE SUMMARY 3 INTRODUCTION 3 CURRENT SITUATION 3 Introduction 3 Graduate and employability skills 4 Employability skills: 4 Marketability Analysis 5 Marketable skills present in me: 6 Marketable skills to develop in me: 6 IDEAL SITUATION 6 S.W.O.T. Analysis 6 Career Goals 8 Short term goals: 8 Long term goals: 8 STEPS TO SUCCESS: WORK PLACEMENT 9 CONCLUSION 9 REFERENCES 10 EXECUTIVE SUMMARY The report communicates the career action plan and its overview related to the position of general manager of the restaurant. It is divided into 3 sections. In first section, the report demonstrates the current situation of the career explaining the graduate and employability skills, and marketability analysis. The second section explains ideal situation of the career in comparison to the industry demands. This section explains the career SWOT analysis and career goals on short term and long term. The last section communicates the steps to success: work placement that demonstrates the activities that will be carried out to achieve the goals. INTRODUCTION Restaurant manager is a responsible position and career which has several opportunities to accomplish. The manager has to manage the whole restaurant staff, has to be flexible in approach and promote motivation and performance among them for better restaurant productivity and profits. Complete dedication is essential to reach highest position in management and for this the person has to settle certain goals and improve the skills, values and qualities with time and market demands (Brawer eta l., 2012). CURRENT SITUATION Introduction Currently, I am a restaurant manager and I am quite satisfied with my position, but am looking out for great scope ah... ... middle of paper ... ...2012). The Career Support Network (CSN): Workforce Programming through a New Lens. Kusluvan, S., Kusluvan, Z., Ilhan, I., & Buyruk, L. (2010). The Human Dimension A Review of Human Resources Management Issues in the Tourism and Hospitality Industry. Cornell Hospitality Quarterly, 51(2), 171-214. Phelon, P., & Strand, L. A. (2012). U.S. Patent Application 13/420,050. Slåtten, T., & Mehmetoglu, M. (2011). Antecedents and effects of engaged frontline employees: A study from the hospitality industry. Managing Service Quality, 21(1), 88-107. Thurgate, C., & Jackson, C. (2011). Understanding the importance of career planning. British Journal of Healthcare Assistants, 5(1), 35. Wang, Y. F. (2013). Constructing career competency model of hospitality industry employees for career success. International Journal of Contemporary Hospitality Management, 25(7), 994-1016.
It is evident that people have different and unique desires when it comes to career interests. Therefore, this desire is the driving motive for people in their career growth and development. Perhaps, the first step towards selecting a satisfying career is to find out the things that are exciting and a source of joy. I have always found business management an interesting career option because my ultimate objective is to become among the leading businesspersons. Business management involves dealing with various kinds of people and a lot of strategic decision-making, which are the two major important attributes of a business person (O'Grady, 2009). Business management career is an interesting career, because it is one of the ways that an individual can become their own boss through establishing a business and seeing it through to success. In this particular research, my focus was based on Apple Inc (Hitt, Hoskisson & Ireland, 2013). It is one of the leading companies in the mobile phones and computer industry. Its success is accredited to the manner in which management has been handled within the company.
The restaurant business is a challenging industry and if a company has a strategy that works for them as well as their employees, it should stay the course and tweak as needed.
If you are interested in a management career in hospitality industry it is good to research the management position that you may be interested in. Find out what the different positions are is a good way to start your research. The two different industries within the hospitality industry are the Hotel and Lodging industry and the Restaurant industry. The different top management position in the Hotel and Lodging are: General Manager, Director of Human Resources, Director of Food and beverage, Director of Rooms Division, Director of Sales and Marketing, Director of Engineering, Director of Accounting. The different top management for the restaurant industry are: General Manager, Kitchen Manager, Bar Manager, and Dining Room Manager.
Noe, Raymond A., et al. Human Resource Management: Gaining a Competitive Advantage. 7th ed. New York: McGraw-Hill/Irwin, 2010. Print.
My chosen profession is Healthcare Administration. Healthcare Administrators plan, direct, and coordinate health and medical services in many organizations. They are responsible for administering the financials, managing personnel, maintaining boards, analyzing facility activities, and planning programs (11-9111.00 - Medical and Health Services Managers, n.d.). Depending on specific occupation acquired, several different softwares can be learned. Skills such as administration, customer service, human resources, and accounting are imperative for this career as interacting with people is the majority of this job. It entails reading, speaking, actively listening, critical thinking, and decision making (11-9111.00 - Medical and Health Services
To create the best, branded and a healthy eating catering company to the clients and to be recognized as one of the most admired companies in Malaysia within 5 years.
An evaluation of the restaurant’s strengths, weaknesses, opportunities and threats served as the foundation for this marketing plan. The plan focuses on the restaurants marketing strategy, suggesting ways in which it can build on new customer relationships, and development of new food products and targeted to specific customer groups.
I did not know what to do at first time. Then I searched on the Internet for those jobs for MBA grads, I found lots of jobs that suggested to me. Such as software development, information security analyst, financial manager, management analyst, operations research analyst, interpreter and translator and product manager. However, I do not like accounting, analysis and consulting things. I am an active person and do not want to the things with numbers every day. After I talked about professor- Dr.Perez, he gave me some advises, which one of the job could be considered as product management. And I have done some research on that job. It requires and job duties are all I think I am suitable for this kind of jobs, which is managing things and do the marketing things. That is interesting for me. Moreover, I am quite interested in product things and I want to do the work with product in daily life which is not boring. So I am now looking job for the works which is suited for the product management position.
A survey given to forty chefs; for they volunteer to take an occupational stress questionnaire. The results showed a report of higher stress than in previous years. The key variables of stress are excessive workload, feeling undervalued or bullying. The lack of control over demands seems as a strong predictor of lots of stress. Likewise, excessive workload can make a chef go insane or sick. An executive chef carries out big responsibility on its team because his job depends on it. The source is valuable because it gives examples of real chefs in a real life situation. The use of professional chefs and its stories to explain in detail the problems associated with an executive chef. Also, states the consequences a chef might face in the kitchen. Such as, customer complaints or running out of recipe ideas. However, a chef can also struggle with over-eating in the restaurant industry. Lots of hours and passion for cooking fuel the restaurant business. The amount of hours a chef works leads to no breaks or eating healthy. A chef is around food and beverages all the time, yet making it harder not to try a little
My personal mission is to improve people’s lives through medicine and care and make world a healthier place by using my skills and coming up with innovative ideas to manage healthcare organizations. There are two goals which need to be accomplished: One is the short term goal which is to be accomplished in a short period, say a year or few months. My short term career objective is to complete my Masters degree in Administrative Science with good grades which will reflect in my resume. Second is the long term goal: what I want to do in the next 5 years and where I want to be at the end of the fifth year by effectively shaping my future in an organization. My objective is to be a Healthcare Services Administrator of a healthcare organization such as hospital or public health department. My degree of Administrative Science with specialization in Global Health and Human Services will help me to develop skills to manage a healthcare facility effectively and efficiently, as well as my human resources skills will help me manage and work with people. This will guide me to achi...
...ded once they see that the sales will be increasing and tips will be larger. Good staff will increase good public relations which will result in better business. Marketing a restaurant is the most important part in running a restaurant. If a restaurant is not marketed, no one will know about the restaurant causing it to lose money to operate forcing it to close down. Prices on the menu should always be appealing to the restaurant target market and set towards the products on the menu. It is essential that a restaurant develops its staff to the fullest, for a strong staff creates better sales and the public is pleased .
“My learning experience, things I can achieve, the decisions I make, the people I meet and befriend and the mistakes I make tells me who I am now and who I will become.” As a child, this was a belief that my parents taught me and, so I grew up with it and became very devoted to follow it. My parents always said to me “Learn all you can.” They also taught me that the decisions I make will help me to build my own destination, and the way I treat others will say the person I am. Until this day, I continue to believe, apply and follow that belief. Today, Hospitality Management is my number one career choice I have chosen to work for the rest of my life. In many different ways, Hospitality Management reflects my third, fourth and fifth of
Choosing which career path to follow is one of the most important decision people take in their lifetime. Considering that this decision will affect the entire future life, it is very important to be sure that it is the right one. It is one of the most important steps in order to successfully find a job that would satisfy personality needs and guarantee a steady income. If he or she is passionate about their job, hard work is simplified and high salary helps to concentrate on results. The key about being successful at work is to be in love with it.
In this assignment we as a team will discuss how to effectively plan for success in careers. Including which strategies can be employed for professional growth, such as continued learning by staying up to date on current information in your field or earning a higher degree, taking advantage of training and development opportunities through your employer. Gain certifications and endorsements; join professional organizations, clubs and or societies, volunteer for opportunities that will help you build your skills and knowledge, watch for ways to lead, seek out promotions, also knowing when to leave and move on to other opportunities. We will also cover how professionalism and etiquette can affect career success, starting with a description of
The Italian restaurant has had long term success due to the owner’s, Andy Garagallo, high level of confidence. He believes if he meets the customers’ food and relationship needs, they will come back again and again. His approach is working as the restaurant annually nets 30% profit as compared to the industry standard of 5-7%. Andy success comes from confidence, putting the customers first, being flexible, and consistency.