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Impact Of Marketing In Today's Business World
The key role of marketing
The key role of marketing
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Marketing has been built around one concept but since technology has become so proficient, then it is safe to say that Marketing has also expanded with the times.
Marketing is managing profitable customer relationships. The twofold goal of marketing is to
attract new customers by promising superior value and to keep and grow current customers
by delivering satisfaction. (Armstrong & Kotler, 2007, Marketing: An Introduction)
Marketing has just begun to tap into the resources that are available to help assist companies to retain customers by providing that key ingredient, promising superiority. I can say that I am a pro Wal-Mart shopper. Every year I hear the same story in the paper. Keep your money in the community and shop locally. Every year, I do the same thing. I drive an hour away to another state, nonetheless, so that I can shop at Wal-Mart and save my pocketbook. Why do I spend all that time driving to another state so that I can make purchases for me and my family? Wal-Mart saves us money and the customer service is far superior to local stores. Don't get me wrong, I still make some purchases locally. I just make the majority of my shopping at a place that treats me good, and has a better selection of items to purchase. Not to get off track from marketing, I like to provide personal information as to why I came to a conclusion.
MARKETING: Definition: The systematic gathering, recording, analyzing, and use
of data relating to the transfer and sale of goods and services from producer to consumer.
(About Inc., The New York Times Company, 2007)
So this is what I obtained from the web resources and of course, it is similar to the other definition except for the fact that it is missing some crucial information about retaining customer loyalty. I think that I have definitely expounded on how importantly I place this categorization in my own personal commitment to being a Wal-Mart shopper. I can add that most of the employee's at the current Wal-Mart recognize my family and go out of their way to assist us in our shopping experience. No it is not that small, it is a Super Wal-Mart.
A prior market firm used by Wal-mart (GSD&M) warned Wal-mart of the public image issues they were facing and had not addressed, even though they had been advised of them for over two years. GSD&M wrote in one review to the company that “sadly, after two years of empty rhetoric and ineffective publicity stunts, we now know that Wal-Mart has not only needlessly hurt its Associates and their families, but has pointlessly hurt the image and success that Sam Walton built.” (wakeupWalMart.com, 2007). Wal-mart has acted in a manner that blends with the theory of egoism. This theory “sets as its goal the benefit, pleasure, or greatest good of the oneself alone.” (wofford.edu, 1997). “Egoist use personal advantage…as the standard for measuring an action’s rightness.” (Shaw, 2008, p. 45). Clearly Wal-mart today is acting with interests geared toward their personal advantage and not considering the wreckage it is leaving all around them.
Wal-Mart has been of a great advantage to the US economy, being the world’s largest private employer thus providing more jobs. Wal-Mart is currently employing 1.5 million which equals to the population of 12 states. In addition, Wal-Mart has caused the lowering of prices of competitors known as the ‘Wal-Mart effect’, this saved Americans approximately $100 billion in 2002. (Hansen) On a smaller degree, this caused an individual American to save 15 to 20 percent of their income on necessities, allowing the surplus to be utilized in a fashion that allows an expenditure which fulfills a specific luxury to the individual, for example a car etc.. From my point of view, this allows the less advantaged to be able to purchase beyond necessities, and causing more money to spread through the market rather than the recycl...
Consumers want more for their dollar and Wal-Mart has centered their focus on this idea, and has not apologized for that fact. In fact, Wal-Mart’s sole existence relies on the consumers search for the lowest priced goods.
Wal-Mart is a chain like stores. It operates in a very vast market. This company has comewith both advantages and disadvantages. It has changed the relationship between big-box retailers and manufacturers. This company has been viewed to be the core cause of bankruptcy of several American businesses together with a high rate of unemployment in the United States. Some people seem to be voting for Wal-Mart while others are not on its side. The supporters are for the company since it has enabled them to shop at a low-cost and at one-stop shopping. Others are against the company since its causing a lot of harm to the small businesses and to the economy of the United States as whole. There
Wal-Mart has branded stores in all 50 states and in over 27 countries. Wal-Mart started with humble roots in 1962 by Sam Walton in the small town of Bentonville, Arkansas. Within thirty years, the small local discount retailer grew to one of the largest retail companies in the United States of America. Now it stands as the largest retailer in the world. As the largest retailer, Wal-Mart has gained many detractors. In "The Case for Wal-Mart," Karen De Coster and Brad Edmonds recognize how people “like to attack bigness” (632). Many believe Wal-Mart offers low wage jobs with few employee benefits, discriminates against women, and among many other issues, doesn’t give back to the community (631). In contrast to the constant barrage negative attacks, Wal-Mart proves beneficial to the community. Wal-Mart prides itself on being an equal opportunity employer to such a degree it has the most diverse group of employees anyone can imagine. Most Wal-Mart stores are the anchor that provides a steady stream of consumers to other much small businesses in the area. Beyond providing quality jobs for the people in and around the store, Wal-Mart brings convenience, lower prices, and help to those in need.
Walmart exclusively? It is a product of the times we live in and neither helps nor hinders. It's merely a part of a system of retail service that does exist and would exist with or without Walmart. The strange focus on places like Walmart but not Target or Home Depot or JCPenny or Kohl's always flabbergasts me. Like, because Walmart is the biggest, it's the guiltiest or something. Which is dumb. Nobody fucks workers like "softlines" retail. Walmart doesn't even come close.
In general merchandise retailing, Wal-Mart’s primary competitors are Target and Kmart. Retail superstores such as Circuit City and Bed, Bath, and Beyond, also provide retail competition. A survey found that the majority of respondents favored Wal-Mart over stores like Target and Kmart. Respondents claimed Wal-Mart offered lower prices, better variety and selection, and good quality. The needs of consumers is an important economic feature in all competitive environments. What attributes (price, variety, quality, etc.) prompt buyers to choose one retailer over another is very important in the competitive landscape.
What major technology change has had the greatest impact on the quality of your life?
With its headquarters in Bentonville, Arkansas, Wal-Mart was commissioned in the hands of its founder Sam Walton. Generally, the Wal-Mart effect is structured in a manner that it aids economic experts to evaluate attached global and local economic effects to the famous Wal-Mart retail. The term Wal-Mart effect is often employed by analysts to refer to the wide variety of both negative and positive influences of the retail business (Hiltzik 1). Evaluation of the retail’s effects is significant as the business is not only a key figure is the world’s economy but also it is arguably the most performing private economic retail. Briefly, Wal-Mart has conventionally caught the eyes of consumers since it not only boosts their experience by suburbanizing local shopping but also it avails low commodity prices for necessities (Neumark, Junfu, and Stephen 406).
The benefits or competitive advantage Wal-Mart derived over the years from its supply chain management practices is also covered. The reason Wal-Mart is ahead of their competition is because they invest in technology in the 1980s. This investment paid off in the long run. Wal-Mart invested heavily in IT and communication systems to effectively track sales and merchandise inventories in stores across the country. They have set up own satellite communication in 1983. Employees at the stores have the ‘Magic Wand’ at hand. These barcode scanners allow you to check the prices of items at that particular store by scanned the barcode on the product. This is especially helpful when there is clearance that isn 't always marked and sometimes clearance items are cheaper than they
Marketing is not a static construct, but it grows and develops over time to become what is known as marketing today. “The marketing revolution divides neatly into four separate eras’, eras’ which parallel rather closely the classic pattern of development in the marketing revolution.” (Keith, 1960). The first of these 4 eras was until the 1930’s and was production and profit orientated, and are considered to be outdated. During this era “the new product decision was product oriented not marketing orientated.” (Keith, 1960). “The second era was a sales oriented era, whereby marketing was seen as a series of activities designed to produce profit through ascertaining, creating, stimulating, and satisfying the needs/wants of a selected segment of the market.” (Eldridge, 1970, p. 4). The 3rd and 4th eras are a representation of what
Market opportunities for breakfast cereals is vast, some segments of the market have been neglected, most notably that of the over-50’s. Insightful presentations were given at the “Older, Richer, Wiser” Conference that would suggest the over 50’s market segment is targetable.
Marketing is a fundamental aspect of all businesses, whether they are set out to make a profit, or charitable organisations - they will have to carry out marketing research of some description. It has been described as being, “the management process responsible for identifying, anticipating and satisfying customer requirements profitably.” (Chartered Institute of Marketing) This essay will explore the role of marketing in a marketing oriented business and different aspects of the external environment that a smartphone company should be aware of. The points raised throughout will be supported using relevant journals, textbooks and newspaper articles.
The world of business has undergone radical and dramatic changes in the last decade changes that present extraordinary challenges for the contemporary manager. A manager is an organizational member who is responsible for planning, organizing, leading, and controlling the activities of the organization so that the goals can be achieved. According to a widely referenced study by Henry Mintzberg, managers serve three primary roles: interpersonal, informational, and decision-making. Management is process of administrating and coordinating resources effectively and efficiently in an effort to achieve the goals of the organization.
Marketing should be a long-term investment in your business, and not just something that is switched on and off as required.