Introduction
Communication is the most important tool to being a good health provider. This assignment analyses an interview between a student from Perth Institute of Business and Technology, who acts as a health care professional and another student who takes up the role of a patient. The areas of communication focused in this analysis are interviewing skills, listening skills and questioning skills. There are examples provided for each aspect followed by suggestions and recommendations for future practices. However, the information in this assignment is fictitious.
Analysis of interview
Interviewing is a procedure which recounts to a controlled situation in which one person asks a chain of questions to another person, relating to a specific field (Sommers-Flanagan and Sommers-Flanagan, 2008, p. 18). Interviewing skills are pivotal in making an interview more effective, as it is an overall judgement of candidate’s capabilities (Interviewing skills, 2002, p. 8). The process of Interviewing is divided into five phases i.e. Introduction, opening, body, closing, and termination (Sommers-Flanagan and Sommers-Flanagan, 2008, p. 144). According to Sommers-Flanagan and Sommers-Flanagan (2008, p. 145-154), introduction also named “initiation”, is the initial phase in which the interviewer explains his role, confidentiality policy, rules and regulations, and the purpose of the meeting. Also a person is put at ease and a short informal talk, develops a therapeutical relationship. Then the opening commences with the first question which is more about the person’s current concern (Sommers-Flanagan and Sommers-Flanagan, 2008, p. 154-160). The body or “exploration” phase is the main section of interview as major information regarding the ...
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Works Cited
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theory of mind: A longitudinal study of syntax, semantics, working memory and false belief. British Journal of Developmental Psychology, 23, 117–141.
Quallich, S. A. (2002). Issues of confidentiality. Urologic Nursing, 22(5), 340-342.
Communication is the key to any successful profession. A lack of understanding due to miscommunication to lead to harming the business causing losses. In the case of a physician – patient relationship it is not just the revenue that is effected but also the health or even life of an individual depends on effective communication where both parties understands each other.
... know to be true. It is at this age that a child develops the ability to make a split between peoples minds and the world, and can think about people’s minds and manipulate the world around it so they can come to believe certain things about it. Children younger than the age of four have a hard time understanding that they themselves, as well as other people, act in order to achieve some type of goal, which makes it hard for them to take the perspectives of others. My hypothesis about a theory of mind not beginning to develop in children until about four or five years of age was correct and was supported by the false-belief tests that I performed on three different children as well as evidence found by Charlie Lewis and Amanda Osborne, and Heinz Wimmer and Josef Perner (1983) in their study’s with the false-belief task and children’s acquisition of a theory of mind.
The intent of this paper is to analyze interviews with a staff nurse and a nurse manager. The interview questions revolve around what the nurses perceive as the main communication issues at work. More specifically, the communication issues with patient communication, communication with colleagues and communication with leadership/administration. This paper will also list three actions that would improve communication in response to the issues raised during the interviews.
The Extent to Which an Acquisition of a Theory of Mind is Essential for the Typical Development of the Child
Communication involves the exchange of information between two or more people. Whether verbal or nonverbal, communication serves as the bridge that allows people to share ideas and thoughts. Clinical professionals converse with patients, relatives, and other professionals daily. Conversely, despite having multiple encounters with patients every day, physicians fail to enact the necessary communication and interpersonal skills to effectively listen, instill confidence, and promote following medical advice in patients.
The Open University (2010) K101 An Introduction to Health and Social Care, Unit 8, ‘Developing Skills in Communication’, Milton Keynes, The Open University.
A good Theory of Mind allows an individual to understand other peoples beliefs, mental states and knowing what other people want. A False Belief task is used to assess a childs Theory of Mind and is concerned with the childs understanding that another person’s mental perspective can be different from theirs. An example of the False Belief Task involves Person A placing an object in Location A. Person B moves the object to Location B, then when Person A returns for the object, the correct answer is that Person A will look in Location A for the object, instead of Location B. Children under the age of four cannot understand how the other person sees the situation i.e. Person A. Children over the age of four are more likely to correctly guess where Person A will look for the
During the analysis phase, the interviewer uses several techniques to observe and analyze the subject's behavior “to determine the subject's truthful and deceptive behaviors or at least to determine those areas most sensitive to the subject and, therefore, in need of further attention through verbal inquiry” (Walters 3). Walters describes four fundamental stages of the interview: (1) orientation, (2) narration, (3) cross-examination, and (4) resolution (Id. at 25-29).
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic nurse/patient relationship. This will be achieved by providing a definition of communication, making reference to models of communication and explaining how different types of communication skills can be used in practise.
Communication in the nursing practice and in healthcare is important because when talking with patients, their families, and staff, the nurse and the nursing student needs to be able to efficiently express the information that they want the other person to understand. “Verbal communication is a primary way of transmitting vital information concerning patient issues in hospital settings” (Raica, 2009, para. 1). When proper communication skills are lacking in nursing practice, the chances of errors and risks to the patient’s safety increases. One crucial aspect of communication that affects the patient care outcome is how the nurse and the nursing student interacts and communicates with the physicians and other staff members. If the nurse is not clear and concise when relaying patient information to other members of the healthcare team the patient care may be below the expected quality.
Introduction The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how it is a fundamental part of nursing and the skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the perception of the quality of care that patient perceives they received based not on the care it’s self but on the patient-nurse communication.. Purpose/Problem/Hypothesis
Conducting an interview is not as straightforward as it may seem. On paper the idea is that an interview is “‘a meeting of two persons to exchange information and ideas through questions and responses, resulting in communication and joint construction of meaning about a particular topic’” (Esterberg 2001:83). In the social sciences, being able to interview individuals allows the research to observe individual experiences, while also speaking to the broader sociological dynamics of a society. In Qualitative Methods in Social Research, Esterberg describes interviewing as a “relationship between two individuals…two individuals come together to try to create meaning about a particular topic. While participating in this relationship, they also draw
For many years, psychologists have been interested in the Theory of Mind (ToM) and its effects on non-human animals and also humans. Theory of Mind is referred to ‘the ability to attribute mental states – beliefs, knowledge, intentions, desires’ and so on. (Hewson et al, 2015) The Theory of Mind has been researched widely from many different psychologists, although ones mentioned in this essay are solely related to non-human animals. This essay will be describing research studies and explain how they have helped psychologists understand ToM.
Interviewing is one of the most difficult clinical skills to master. Both intellectual and emotional skills are required when conducting an interview. The first step of a successful interview is setting the stage for the interview. The first minutes should be to meet and greet the patient. This provides some assurance and comfort to the patient. When meeting the patient for the first time, establishing a positive rapport so that the patient will feel at ease to discuss the issue that warranted the visit is of high priority. It is important to greeting and welcomes the patient using their name. Introducing self and identifying one’s specific role and the time limits of the interview. Make sure the patient is ready and their privacy is maintained. It is important to conduct the interview in a quiet and private environment. (Seidel, Ball, Dains, Flynn, Solomon, & Stewart, 2011).
The “interview” is bringing about verbal interchange (Ritchie and Lewis, 2003: Gillham, 2000) and as such its efficiency is deeply influenced by the communication expertise of the interviewer (Clough, 2002). It comprises of the skill to visibly construct questions (Cohen et al., 2007); listening attentively (Clough, 2002), fittingly pause, inquire or prompt (Ritchie and Lewis, 2003); and inspires the interviewee to talk liberally, as mentioned by Clough (2002), “Make it easy for interviewees to respond”. According to Opie (2004), there is a lot of significance of interactive skills such as the aptitude to create affinity conceivably with humour and modesty; drawing attention to the interpersonal trait and reliance that is desirable among participants.